Dementia support · Woodford QLD

The same friendly face, every Tuesday morning

Dementia support that sees the person first. The same small team each week, and routines kept exactly as they are.

Registered NDIS provider · 4050149218 · NDIS · Support at Home · Private
★ 4.9 on Google · Same faces weekly
Straight off the roster

What a Tuesday can look like

Dementia support runs on consistency. One Tuesday, roughly as it happens.

Tuesday · same worker every week
A support worker with a shoulder bag walks past a red van parked outside a house
8:30

Same knock, same hello. Morning routine done her way before anything else.

Hayley, Support Worker at Quad Care
9:00

Shower and dressed, the cardigan she picks every time.

Annemette, Support Worker at Quad Care
10:00

Photo albums and the old country songs on the radio. Names come back.

A support worker carrying a work bag walks along a suburban footpath past flowering purple shrubs
11:30

A slow walk to check the letterbox and the roses.

A Quad Care practitioner writing notes at a desk
12:30

Lunch prepped, meds done, notes left for the family and next Tuesday.

no new faces unless she has met them first
Who we are

Small team, familiar faces

Quad Care is a family-run NDIS provider based in Woodford, started by Dani and Zac, who uses a wheelchair and knows what it’s like to have no say in who walks through the door.

The Quad Care team squeezed onto a couch together at the Woodford hub
small team, familiar faces
An older participant and a support worker sitting together on a lounge at home
good company, every visit
A Quad Care support worker walking a brown dog past a paddock fence
the same face, every week
The front of the Quad Care hub at 50 Archer St, Woodford, with its fingerprint mural
the hub, 50 Archer St
2–3
workers per roster
no agency fill-ins
A staff member in a black uniform gesturing as she speaks, laptops open around her during a team discussion
A Quad Care branded van driving through Woodford on the way to a shift
same knock, same hello
What dementia support covers

Predictable, on purpose

Consistency is the support. The same worker, the same time, the same order of the morning, and the changes noticed early.

the person comes first
01
Familiar routines, kept

The same worker, the same time, the same order of the morning. Predictability is the support.

02
Personal care with patience

Showers, dressing and meals at the person’s pace, with prompts rather than rush and gentle redirection when a moment gets hard.

03
Medication & health

Reminders and assistance with medication, and changes noticed early and passed to the GP.

04
Meaningful days

The garden, the radio, the photo albums, a drive to the old farm. Days shaped by the life someone has lived.

05
Home safety

Our OTs assess the home for falls and wandering risks, and sort rails, lighting and sensors.

06
A break for family

Regular respite shifts so carers can rest, with handover notes that keep everything consistent.

Predictability is the support
the same friendly faces, every week

Two or three workers who know the person, the house and the history.

The families we hear from

Is this your family?

Dementia touches the whole household. The families who call us usually see themselves in one of these.

Two people sitting and talking in armchairs in a living room at home
Two pairs of hands holding fanned playing cards across a table during a card game activity

Living with dementia at home

People with Alzheimer’s, vascular, Lewy body or another dementia, who want to stay home.

A support worker seated on a couch beside a smiling participant with crutches and a leg brace

Partners and adult children

Family carers doing it all, who need trained hands and a second set of eyes each week.

Visitors chatting in the cafe corner at the Quad Care hub in Woodford

Older Australians on a package

Support at Home package holders whose needs have grown beyond what the roster covers.

Seen from behind, a woman rests a hand on the shoulder of a man in a power wheelchair as they walk with others

Younger onset dementia

People under 65 living with dementia, funded through the NDIS, at a different stage of life.

Quad Care
Our story

Why we do it the way we do

2 min · our story

Two minutes on how a family who needed support ended up providing it, and what that changed. Dementia is personal for us too. Dani has been through it with her own family.

Quad Care Our Story film title card: Quality, Unique, Authentic, Diverse Care
★★★★★ 4.9 from 40 Google reviews

Families do the talking

A few extracts from our Google reviews. Read them all on Google →

Three Quad Care staff in lanyards grinning at the Quad Games fun day
the crew
★★★★★

“Mel and the team at Quad Care have been caring and accommodating with my requests for Aged Care support and accessing the Occupational Therapist, Katie.”

Marina W
Google review
★★★★★

“Fantastic staff, really helpful and understanding. My father is anything but enthusiastic, even so Tim is patient and kind. Thank you so much to everyone.”

Rachel P
Google review
★★★★★

“This is a very caring business willing to help with all its client and staff requests and needs… very capable of supplying top level care.”

Lynette H
Google review
Quad Care
The Quad Care difference

The same faces, every week

Dementia support falls apart when strangers keep turning up. So we keep the team small and the same, introduce anyone new in person first, and keep the plan current as things change.

A small, steady team

Two or three workers who know the person, the house and the history. No agency fill-ins.

A plan that changes with them

The care plan is reviewed as the dementia changes, with the GP and family in the loop.

Chosen for dementia work

Workers who have done this before, briefed on the person and the plan before they arrive.

Family stay in charge

You set the routines and we keep them. Notes after every shift, and a call when something is different.

Jazmyn, Support Worker at Quad Care
Close-up of a staff member in uniform writing notes on a lined pad during a team training session
the same face, every week
Getting started

From first call to the same Tuesday every week

Three steps, taken at the pace the person is comfortable with, and family kept in the loop at each one.

1

Call or enquire

Tell us about the person, where they’re at and what a hard day looks like. No forms, and no jargon.

2

Meet & greet at home

The worker meets the person in their own home, with family there, before anything is booked.

3

The same shift, every week

A steady roster, notes after every shift, and a plan that adjusts as things change.

How it gets paid for
Support at Home

The main funding for over-65s, through your package provider. We work alongside them.

NDIS

For people under 65 with younger onset dementia, from your Core budget.

Private

Privately funded support, by the hour, with no lock-in. Often the fastest way to start.

not sure which applies? ring, we’ll work it out
Woodford, and everywhere around it

Do you come out to us?

Yes. Dementia support happens at home, wherever home is: Woodford, Kilcoy, the Somerset, Caboolture and the hinterland towns in between. The same worker drives the same road every week.

Regular runs
Woodford
D’Aguilar
Kilcoy
Wamuran
Mount Mee
Caboolture
Morayfield
Burpengary
Beerwah
Landsborough
Maleny
Somerset Region
Vans across the region

Wheelchair-accessible transport, based in Woodford.

On call 24/7

A real person answers for current clients, any hour.

The hub

50 Archer St: clinic, gym and the 38° pool.

One provider

Support work and allied health under one agreement.

Also under this roof

Other ways we can help

Dementia support usually sits beside a couple of these.

A support worker helping a family tend raised garden beds on their rural property near Woodford
In-home support

Personal care, meals, housework and medication, from workers you choose and keep.

A family, their support worker and a dog walking along a shaded bush track near Woodford
In-home respite

Overnights, weekends and weeks away with routines unchanged, from a worker you already know.

What does an occupational therapist do at home: a Quad Care OT working with a client in Woodford
Occupational therapy

Falls and wandering risks assessed at home, then rails, lighting and sensors sorted.

Before you pick up the phone

The questions families ask first

Workers on dementia rosters are chosen for it: people who have done this before, briefed on the person, the history and the plan, with the GP kept in the loop. They’re trained in redirection techniques, calmly steering a confused or upset moment somewhere better instead of arguing with it.

That’s how we roster. Two or three familiar workers cover the roster, and anyone new is introduced in person first.

Yes. Our positive behaviour support practitioners work with the family and workers to understand what sits behind the behaviour and build strategies that reduce distress.

Both, depending on age. Over 65 is usually a Support at Home package. Younger onset dementia under 65 is funded through the NDIS. Private support is available either way, and we’ll help you work out which applies.

Our occupational therapists assess the home for falls and wandering risks and organise rails, lighting, sensors and equipment through your funding.

Dementia does. Notes after every shift go to the family, changes go to the GP, and the plan and roster are updated rather than waiting for a review.

Yes. Showering, dressing and toileting are handled by the same small team, at a pace the person is comfortable with and the way they’ve always done it.

Yes. Regular visits for meals, medication prompts and company can help someone stay at home safely, and we keep family in the loop.

Aged care guides

Staying at home, with the right help

Two people sitting and talking in armchairs in a living room at home
Aged Care Guides
The Support at Home program is the Australian Government’s aged care program for older people who want to keep living at home. For most people, home is more than just a place…
21 Jul 2026
 
4 min read
A Quad Care branded van on the road across South East Queensland, the local provider support coordinators refer participants to
Aged Care Guides
Support at Home transport can get you to appointments, errands and community activities. Here’s what it covers, what it costs and how to use your funding well.
20 Aug 2025
 
3 min read
An older participant and a support worker sitting together on a lounge at home
Aged Care Guides
Support at Home personal care covers showering, dressing, continence care and more. Since 1 October 2026 it’s fully funded, with no contribution to pay.
20 Aug 2025
 
3 min read
Quad Care

Talk to us about Mum or Dad

A few lines about the person and how a hard day goes is plenty. Someone rings you back to plan a first visit at home, with family there.

Call the front desk
Visit
50 Archer St, Woodford QLD

Monday to Friday, 9am to 5pm. On call around the clock for current clients. Find us on Google Maps →

Ask about dementia support

Shared only with the Woodford team setting up your support.