PEG feeding, catheter and bowel care, mealtime management and round-the-clock rosters, delivered by trained and competency-assessed support workers to the NDIS high intensity standards.
Caity on what support work really looks like: personal care, physical and emotional support, and being there for the good days and the hard ones.
Quad Care is a family-run NDIS provider in Woodford, started by Dani and Zac, who uses a wheelchair and knows what complex care at home takes.
Every task below is delivered by workers trained and competency-assessed for that task, to your plan, with the records to show for it.
Safe tube nutrition, hydration, flushing and monitoring at home, to your dietitian’s plan.
Daily catheter care, hygiene and monitoring, by workers trained and assessed for it.
Personal, safe and comfortable, by staff trained and assessed for it. Dignity first.
Texture-modified meals and swallowing strategies, followed to your mealtime management plan every meal.
Active and sleepover overnights, weekends and round-the-clock rosters, with on-call backup.
We work to your support plan alongside your nurses, dietitian, speech pathologist and OT, and flag changes fast.
Trained, competency-assessed and charted, to your plan.
Handover from the day worker: fluids, meals, how the afternoon went.
Texture-modified tea, eaten slowly, the way the speechie set it out.
Evening PEG and flush, meds, pump checked and charted.
Catheter care and bed. Hoist transfer done by two.
Reposition, a quick check, and back to quiet.
Extracts from our Google reviews. Read them all on Google →
“All have been extremely assertive and prompt. If they are not here on time they are here earlier. They always go out of their way to do the small things.”
“I needed my sitting position in the car adjusted for safety, and they happily took the time to help me… their support allowed me to continue on.”
“This is a very caring business willing to help with all its client and staff requests and needs… very capable of supplying top level care.”
Every worker on a high intensity roster is trained and competency-assessed for the tasks in that plan, the same small team turns up each week, and if something changes at 2am there’s someone to ring.
Staff trained and competency-assessed to the NDIS High Intensity Support Skills Descriptors, with records kept.
Care plans written with your GP, dietitian, speechie and OT, and written for the person.
Meet & greet first, the same small team every week, and one call if it isn’t right.
24/7 on-call for current clients, so the shift that goes sideways has someone to ring.
High intensity support is a small, serious world. Nearly every enquiry we get starts in one of these places.
Daily care that includes mealtime management, catheter or bowel care, for people who want to stay home.
Discharges that need trained staff in place on day one, and a team that talks to the ward.
Support coordinators who need a registered provider with the training records to back it.
Parents and partners doing the clinical care themselves, who need backup they can trust.
Complex care starts with a clinical conversation. Three steps, and the same team is in all of them.
Tell us the clinical picture: mealtime management, catheter and bowel care, overnights. We say honestly if we can staff it.
We read the existing plans and write the care plan with your clinicians.
You meet the team first. Charting and on-call are in place from day one.
NDIS. Core supports, with the high intensity price loading where your plan allows.
SIL. High intensity care in our SIL homes, from your Core budget.
Private and short term. Including care after a hospital discharge while the plan catches up.
Complex care happens at home, wherever home is. Regular runs to Woodford, D’Aguilar, Kilcoy, Wamuran, Mount Mee, Caboolture, Morayfield, Burpengary, Beerwah, Landsborough, Maleny and the Somerset Region.
On call 24/7 for current clients. Support work and allied health under one agreement.
Complex care rarely travels alone.
Personal care, meals, housework and medication, from workers you choose and keep.
Small local SIL homes with 24/7 support and housemates you have met.
Dysphagia assessments and mealtime management plans our workers follow, from our own speechies.
Daily care that needs specific training and competency assessment: enteral (PEG) feeding, urinary catheter care, complex bowel care, severe dysphagia and mealtime management, and similar clinical tasks. The NDIS sets the skills descriptors, and we train and assess our workers against them.
Yes. Every worker on a high intensity roster is trained and competency-assessed for the specific tasks in that plan, and the records are kept. Support coordinators are welcome to ask for them.
Yes, where your plan needs one. Care plans are written with your clinicians, and clinical tasks like catheter changes are done by a registered nurse.
Yes. We run active and sleepover overnights, weekends and full 24/7 rosters, with on-call backup. High intensity 24/7 care is also available inside our supported independent living homes.
Always. Your dietitian, speech pathologist, GP, specialist and OT stay in the loop, and our staff follow their plans. If we see a change, they hear about it the same day.
Through your NDIS Core budget, usually with a high intensity price loading. Your support coordinator or plan manager can confirm what your plan allows, and we help if the funding needs a review.
Yes. We can meet the hospital team before discharge, get workers trained on the care plan, and have the roster in place for the first night home.
Yes. Families usually know the person best, so we build the plan with you and keep you in the loop as needs change.
Share the clinical picture and your suburb. The front desk will come back within one business day with a straight answer on capacity.
Monday to Friday, 9am to 5pm. On call around the clock for current clients. Find us on Google Maps →
Shared only with the Woodford team setting up your support.
