One local team for disability support, SIL and allied health.
Support workers and clinicians who already work together, across Moreton Bay, Somerset and the Sunshine Coast. Complex care welcome.
One local team for disability support, SIL and allied health.
Support workers and clinicians who already work together, across Moreton Bay, Somerset and the Sunshine Coast. Complex care welcome.
Two minutes on how we work with Support Coordinators
What families and coordinators tell us
From everyday support to complex care
Participants aged 7 to older adults, supported at home, in the community, at school, in our SIL houses and at the Woodford hub. If a participant sits outside this, ask us anyway.
Physical disability and spinal injury
Spinal injury, ABI, cerebral palsy, MS and MND. Hoist transfers and full personal care.
Intellectual disability and autism
Daily living skills, routine and community access.
Psychosocial disability
Consistent teams working to the behaviour support plan.
High intensity health needs
PEG feeding, catheter and complex bowel care, tracheostomy, epilepsy.
7 years to older adults
Home, community, school, SIL and the Woodford hub
Sunshine Coast, Brisbane North and beyond
Everything that your client needs, in one place
Therapy recommendations don’t sit in a report. Our clinicians brief the support workers delivering the participant’s day-to-day care.
Disability support
Personal care, daily living, medication prompting, community access and transport. Rosters from a single two hour shift to 24/7, including overnights.
Two hour minimum · Overnight active · Sleepovers
Supported Independent Living
Registered for SIL and High Intensity SIL with round the clock support. Ask for the current vacancy list, house profiles and housemate notes before you shortlist.
Woodford and Caboolture · Two vacancies
Complex and high intensity care
PEG and enteral feeding, catheter support, complex bowel care, tracheostomy, ventilation, epilepsy, diabetes and complex wounds. Trained, supervised staff with clinical oversight.
Clinical oversight · Two worker shifts
Occupational therapy
Functional capacity assessments, assistive technology, minor and complex home modifications, SIL and SDA evidence, and reports that hold up at plan review.
FCAs · Assistive technology · Home mods
Speech, physio and exercise physiology
Communication and AAC, swallowing and mealtime management plans, mobility and falls prevention, long term condition management. In clinic, at home, or in our on site gym.
AAC · Mealtime plans · On site gym
Hydrotherapy and home care
A heated, accessible pool at our Woodford hub run by our own clinicians, plus cleaning, laundry, meals and shopping. Often the fastest way to get started.
Heated pool · Domestic assistance · Fast start
You should never have to chase us for an update
You carry the plan, the budget and the family’s expectations. Our job is to make this part of your caseload quiet.
One dedicated Quad Care contact
A direct mobile and email, not a shared inbox. The same person from first enquiry onwards.
A clear answer on suitability and capacity
If we can’t staff a participant safely, we say so upfront, with a pointer to someone who can.
Updates you can share
Progress notes written to be forwarded to the broader care team, with evidence packaged before plan reassessment.
Same-day communication
Incidents, hospital admissions and significant changes in presentation reach you the day they happen.
Quality
Registered support that exceeds expectations
Unique
Built around each participant’s needs
Authentic
Respectful, compassionate and honest
Diverse
Support for every type of lifestyle
Not sure we’re the right fit? That’s exactly what the call is for.
Katie and Rob, in their own words
What happens next
Tell us about the participant
Share the support required and any relevant circumstances. The enquiry form or a phone call both work.
We confirm fit and capacity
A clear yes or no on whether we can staff it safely. If we can’t, we say so, with a pointer to someone who can.
We plan the start together
We speak with you and the participant about the roster, the team and a start date.
“Coordinators trust us with their hardest calls. We take that seriously.”
I started Quad Care in Woodford because families out here were being told they were too far, too complex, or too hard to staff. Nearly a decade on, the answer is still the same: if we say yes, we staff it properly, and you’ll always know where things stand.
The questions coordinators ask us
What are your current wait times?
Support usually starts within one to two weeks of the meet and greet. Allied health varies by discipline; the availability strip near the top of the page is reviewed fortnightly.
Which plan management types do you accept?
All three. As a registered provider we invoice the agency directly, priced to the current NDIS Pricing Arrangements.
Can you take a participant another provider handed back?
Often yes. Tell us why it ended. Staffing or clinical complexity we usually can; unmanaged risk needs a plan in place first.
Can I use you for therapy only, or supports only?
Yes. We work alongside another provider’s workers, or deliver supports while the participant keeps their existing therapists.
What do you need to quote?
The relevant budget lines, the roster you have in mind, and any risk or mealtime plans. Half of that is enough to start the conversation.
How often will I hear from you?
Monthly progress notes as standard, incidents the same day, and a reassessment pack before plan review. More often if you want it.
Two ways to start
Ready to enquire
Complete the client enquiry form. Only the essentials, enough for us to come back with a clear answer.
Want to discuss it first?
Book a conversation with the Quad Care team, ten minutes on capacity, clinical fit and indicative pricing, before you commit to anything.
Prefer email or phone? frontdesk@quadcare.com.au · (07) 5391 1291 · 50 Archer St, Woodford QLD
Have a participant in mind? Let's talk it through.
Either way, you get a straight answer on whether Quad Care is the right fit.
Or call the office on (07) 5391 1291