Catheter Care Support: Safe, Dignified and Person-Centred Care
Living with a catheter can be an important part of maintaining health, comfort and independence. While catheter care may be a routine part of daily life for some people, it often requires specialised knowledge, attention to hygiene and careful monitoring to ensure ongoing wellbeing.
At Quad Care, we provide safe and person-centred catheter care support for NDIS participants with complex health and high intensity support needs. Our trained and competency-assessed support workers work alongside participants, families and healthcare professionals to ensure care is delivered with dignity, respect and a strong focus on individual preferences and goals.
The Continence Foundation of Australia provides valuable information and resources relating to bladder health, continence and catheter management.
What is Catheter Care?
Catheter care involves supporting a person who uses a urinary catheter to manage bladder function. Depending on an individual’s circumstances, support may include monitoring catheter function, maintaining hygiene, assisting with drainage bags, identifying potential concerns and following individualised care plans developed by healthcare professionals.
Every participant is different, which is why catheter care should always be tailored to individual needs, routines and clinical recommendations.
Why Safe Catheter Care Matters
Good catheter management helps support health, comfort and quality of life.
Effective catheter care may help:
- Reduce the risk of infection
- Promote comfort and wellbeing
- Support bladder health
- Improve confidence and independence
- Enable participation in daily activities
- Reduce the likelihood of avoidable complications
By providing consistent and attentive support, our team helps participants feel comfortable and confident in their day-to-day lives.
Dignity and Respect Come First
At Quad Care, we understand that catheter care is highly personal.
Our support workers focus on:
✅ Protecting privacy
✅ Maintaining dignity
✅ Encouraging participant choice and control
✅ Supporting independence wherever possible
✅ Building trusted and respectful relationships
We take the time to understand each participant’s preferences, routines and comfort levels so support feels natural and empowering rather than clinical.
Trained and Competency-Assessed Staff
Catheter care is considered a high intensity support under the NDIS and requires appropriately trained staff. You can read more about the NDIS High Intensity Skills Descriptors here.
Our team receives training and competency assessment in areas including:
- Infection prevention and control
- Hygiene and personal protective equipment (PPE)
- Safe catheter management practices
- Monitoring and observation
- Risk identification
- Documentation and reporting
- Escalation of concerns
- Communication and participant-centred support
This ensures participants receive safe, consistent and high-quality care.
Supporting Health and Independence
At Quad Care, our goal is not simply to provide assistance—we aim to support participants to live with greater confidence, independence and quality of life.
Through personalised support and close collaboration with healthcare professionals, we help participants manage their catheter care needs while continuing to engage in everyday activities, community participation and the goals that matter most to them.
Why Choose Quad Care for Catheter Care Support?
Experienced Support Team
Our staff are trained to deliver high intensity supports safely and confidently.
Person-Centred Approach
Every support plan is tailored to the participant’s unique needs and preferences.
Focus on Dignity
We prioritise privacy, respect and independence in every interaction.
Allied Health and Disability Support Under One Roof
Access a multidisciplinary team committed to supporting overall health and wellbeing.
Local Queensland Provider
Proudly supporting participants throughout the Sunshine Coast, Moreton Bay and Somerset regions.
Looking for Catheter Care Support?
Whether you’re seeking support for yourself or a loved one, Quad Care can help.
Our experienced team provides safe, compassionate and person-centred catheter care services designed to support health, wellbeing and independence.
Contact Quad Care today to learn more about our high intensity support services.
